Cafes and Restaurants

Manage the business:

• Easy to use, completely programmed, super-efficient TouchScreens make the system speedy
• Our unique Speed Screen makes operating the till really efficient.
• At United EPoS we believe that it is far more important that your staff face your customers for longer than they face the till so our programming makes sure they use the fewest key strokes to get the job done.
• Connect your card machine, pdq machine, eft terminal directly to the till speed up transactions, avoid errors from entering wrong amounts on card terminal and increase average spend
• See the entire serving round or bill on the screen so far fewer mistakes and items either not rung up or over rung
• Correct mistakes by touching the items and replacing them
• Easily implement complicated special offers, not just multi buys but sophisticated meal deal type offers that staff don’t have to remember, the till will do it for them when your scheduled offer is in operation. You don’t even have to remember to turn it off it will stop when you have scheduled it to end
• Allow discounts on food only (or any combination that suits you) automatically
• Images on buttons to identify products reduces confusion with new staff
• Multiple sizes can account for stock correctly without you having to make complicated and confusing calculations. We are even able to manage bottles of wine when sold by the bottle, 250ml glass, 175ml glass and 125ml glass and still tell you how many bottles you have sold accurately.
• Keep you stock amounts correct even if you comp items, your stock will be correct and you can track how much the complimentary items are costing you
• Comprehensive stock control of bar stock and food stock with recipes
• Easy recording of waste and stock used in line cleans etc.
• Record supplier information and purchase history.
• Security and control of waiting and other staff
• Waiters sign in with fobs or cards to make sure only the manager can authorize or carry out management functions. Extremely flexible and comprehensive security and control
• Count down stock for items that have a limited number prepared so your guest will not end up having to change their order half way through the prep process
• Control all the cash collected and paid out, not just sales but receipts and paid outs too
• Record all payments made out of the till for invoices, casual wages, invoices, petty cash etc. through the till so the cash up is easy and accurate.
• Start a transaction on one till and move to another till and the transaction follows you to the next till seamlessly
• Pocket touch automated order pads give you fantastic and easy way of providing table service
• Manage your waiters tips easily and accurately, optional automatic service charge
• A choice of kitchen printers that can print in 2 colours and or kitchen display systems that can run on a tablet
• Kitchen display system puts the chef in charge of his orders. He can prepare starters and park the order until the mains are due. Orders change colour if they are getting near to service time. The chef can recall an order to check it. Finally the last piece of the service puzzle…know how long it took to get the food prepared accurately
• Let your customers book their tables on-line or take bookings manually and have them seamlessly connected to the EPoS system, even accounting for deposits
• Forced instructions so they chef knows what to prepare and what the options are for any dish
• Effortlessly manage set menus safely and securely with no opportunity for items to be rung up with no payment due. You can even substitute a fixed course option with an a la carte item and charge the customer for the difference accurately and easily
• Ever thought about incentivizing your staff to sell the items that make you money? We can manage that for you
• Provide inexperienced staff with prep instructions for complicated cocktails etc.
• Critical information about items (such as allergens or pouring instructions) available at the touch of a button and even printed out if necessary
• Really reliable software
• System won’t fail if your Internet connection goes down
• Cloud based back office system (TouchOffice Web) means management doesn’t have to be at the business to draw reports or program items etc.
• The option of a local PC based back office called TouchOffice if you prefer
• Schedule changes to happen automatically at a specified date and time so management or admin staff don’t have to come in at inconvenient times
• Remote journals, even over the internet. With TouchOfficeWeb you can see transactions and take reports real time even if you are not on the premises
• TouchOffice and TouchOffice Web give you range reporting to check on reports for any period no matter how long or short at the touch of a button. Find transactions that need checking easily and quickly to maintain
• CCTV journal overlay
• Make sure you are connected with your customers in a 21st century way with loyalty systems that allow you to communicate with your customers and harvest valuable customer data
• An incredibly flexible loyalty system makes sure you can cater for any type of loyalty system or combinations of loyalty system to maximise your customer service and make sure your customers keep coming back to you
• Automatic menu boards that are connected to your till and show specials as well as tell customers when specials are out of stock for today

TouchPoint

Award winning, contemporary flagship touch screen software from ICRTouch. This is the heart of your EPoS system and with over 80,000 licenses sold it is a respected and mature product that is updated annually to take advantages of new technology and stay relevant and cutting edge. You can either rent or buy this software outright.

TouchOfficeWeb

management of your system overall is a doddle and available for any authorised parties (for example your accountant). Allowing multiple users at no additional cost but enabling you to restrict access by user to protect sensitive information. The information and administration of the system is available to authorized users anywhere in the world on any connected device with a browser.

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TouchOffice

An optional back office system for those who would like to own the software outright and have it locally installed on a PC.

TouchLoyalty

This is a great addition to the loyalty system included with TouchPoint. It will allow you to automatically send targeted emails to customers. It is also an exceptional tool for an estate of pubs. To be run on a PC with some server capability.

Sam4s Titan range

The fantastic Titan range of touch screen tills will offer you a variety of options from the great value Sam4s Titan S160 right through the medium range Sam4s Titan S260 to the state-of-the-art Sam4s Titan 160. These will all offer outstanding value and features for your EPoS system.

Trendy tablets for space saving

Use our super rugged HiSense tablets in either 8” or 10”. Not a delicate domestic tablet but a real world workhorse that can survive the rigours of a pub or bar.

Sam4s Printers

Add a Sam4s Giant 100 printer, cash base and either a 2 line customer display or 9” LCD customer screen depending on the location of your till and you are ready to go.

Kitchen printers

Purpose built kitchen printers that can withstand the punishing kitchen conditions. You have the option to use impact printers that have slips that won’t go black if someone puts them on a hot surface, leaving the chef wondering what was on that order. Kitchen printers need loud operation, alerting the kitchen staff to the arrival of a new order even above the clamour of busy kitchen.

Kitchen Display

A very efficient kitchen display system that lets the chef be in control. Unobtrusive but easy to see and control touch screen tablet if that is needed.

Waiter fob or MSR readers

If you need an additional Mag card reader or Dallas fob reader for clerk identification these are available as options.

Loyalty card readers

Identify your customers via a MSR reader or an RFID reader to use MiFare or other type of RFID cards, with our wide range of card reader options.

Custom printed and encoded cards

United EPoS can supply a range of pre-printed cards to your requirements from simple mag cards to MiFare and other RFID cards.

Sam4s cash bases

Add a Sam4s Giant 100 printer, cash base and either a 2 line customer display or 9” LCD customer screen depending on the location of your till and you are ready to go.