To Upload changes to Customers/Member to TouchOfficeWeb

You must have have privileges on TouchOfficeWeb at branch level to access the Terminals. To do this:

• Sign in to TouchOfficeWeb
• Select the appropriate Branch from the Head Office/ Branch selector at the top of the page
• Select Terminals from the bar on the left hand side of the page (if you are using a big enough screen, otherwise it may be along the top)
• Select Collect Program
• Select the appropriate till (the customer master, which is usually till 1) from the drop down list next to
• Select
• Select from the pop up box that warns you this will interrupt all other collections.
• Select either or just whichever is appropriate.
• Select the line that says “Account Number” so that it is highlighted in blue
• Wait until it has gone through the orange (pending) phase to the green (Collected X records) phase to ensure all records were collected.
• Continue using TouchOfficeWeb as usual